I placed an order and quickly realized that both the shipping address and name were incorrect. I immediately attempted to contact customer service to correct the information, but despite multiple emails, I never received a response. As a result, my order was never delivered.
Not only was there no assistance in updating the order, but I also never received a refund or any acknowledgment of my inquiries. The complete lack of communication and support is highly unprofessional. I cannot recommend this company based on my experience, as their customer service is virtually nonexistent.